FAQ

How do I Place an orders?Sign in or create an account, Browse the products and add to your cart, and process for checkout and payment. 

Can I cancel or change my order after it's been placed? We understand that circumstances may change. To change or cancel an order, please contact our customer support team as soon as possible. If the order has not yet been processed, we will do our best to accommodate your request.

What payment method do you accept?We understand that circumstances may change. To change or cancel an order, please contact our customer support team as soon as possible. If the order has not yet been processed, we will do our best to accommodate your request.

Is my payment information secure?Yes, we take the security of your payment information very seriously. Here are some key measures we have in place to ensure your data is safe.

such as : Encryption, Secure payment process, Regular security audits, Account security and Secure logout.

How do i track my order?You can track your order by logging into your account and navigating to the "Order History" section. There, you'll find information on your recent orders and their current status. Additionally, you will receive email updates with tracking information as your order progresses.

What if I receive a damaged or defective item?You can track your order by logging into your account and navigating to the "Order History" section. There, you'll find information on your recent orders and their current status. Additionally, you will receive email updates with tracking information as your order progresses.

How can I contact customer support?You can reach our customer support team by visiting the "Contact Us" page on our website. We offer multiple contact options, including email, phone, and a live chat feature. Our support team is available 10AM-7PM to assist you with any questions or concerns, Or mail on infodesk@radical-global.com

Are my personal and payment details secure on your website Absolutely. We take your security seriously and use industry-standard encryption technology to protect your personal and payment information. You can learn more about our security measures in our Privacy & Security Policy.