The SRK-AK11 Self Order Kiosk is an all-in-one self-service ordering solution designed for restaurants, cafés, QSRs, retail stores, food courts, ticketing counters, hospitals, hotels, and other customer-facing businesses. Featuring a 21.5-inch rugged capacitive touchscreen, this kiosk provides customers with an intuitive interface for browsing products, placing orders, generating receipts, scanning QR codes, and accessing compatible business applications.

Powered by Android 11, 4GB RAM, and 32GB internal storage, the SRK-AK11 delivers reliable performance for compatible POS, self-ordering, queue-management, ticketing, and customer-service applications. The integrated 3-inch thermal printer enables convenient receipt or ticket printing, while the built-in high-speed QR code scanner supports QR-based identification, verification, ordering, and payment workflows.

With Wi-Fi, LAN/Ethernet, USB, COM, and Micro SD card support, the kiosk offers flexible connectivity for commercial deployments. Its floor-standing design, lock-and-key protection for connectivity ports, and commercial-grade construction make it suitable for continuous use in busy business environments.

Features:

• 21.5-inch rugged capacitive touchscreen for intuitive self-service interaction.
• Android 11 operating system with 4GB RAM and 32GB internal storage.
• Integrated 3-inch thermal printer for receipt and ticket printing.
• High-speed QR code scanner for QR-based applications.
• Wi-Fi and LAN/Ethernet connectivity for network integration.
• 4 × USB ports and COM interface for connecting compatible peripherals.
• Micro SD card support for storage expansion.
• Lock-and-key protection for connectivity ports.
• Floor-standing commercial kiosk design.
• Compatible with supported Android business and POS applications.
• Sticker printing supported with compatible media and software.

Advantages:

• Enables customers to place orders independently and reduces counter queues.
• Large 21.5-inch touchscreen provides an easy and engaging ordering experience.
• Integrated thermal printer eliminates the need for a separate receipt printer.
• Built-in QR scanner simplifies QR-based ordering, verification, ticketing, and payment workflows.
• Android platform provides flexibility for compatible business applications.
• Multiple connectivity options make peripheral and network integration easier.
• Helps improve order accuracy by allowing customers to enter their requirements directly.
• Supports faster customer handling during peak business hours.

Applications:

• Restaurants: Self-service menu browsing and food ordering.
• QSRs: Faster ordering for high-volume fast-food environments.
• Cafés & Bakeries: Digital menu and customer self-ordering.
• Retail Stores: Product browsing, ordering, registration, and customer services.
• Food Courts: Self-service ordering across busy food-service locations.
• Ticketing Counters: Ticket generation and QR verification.
• Hospitals & Clinics: Registration, queue management, and information services.
• Hotels: Guest services, information, and service-request applications.
• Events & Exhibitions: Visitor registration and QR-based ticket verification.
• Corporate & Educational Institutions: Visitor registration and information services.

The SRK-AK11 Self Order Kiosk combines a large 21.5-inch touchscreen, Android 11 platform, integrated thermal printer, QR code scanner, and flexible connectivity to provide a complete self-service solution for modern restaurants, retail businesses, ticketing systems, and customer-facing applications.

Specifications

Shipping

All our orders are online over phone and email. After you place your order, we will send you an e-mail acknowledgement. Our phone, whatsapp and email addresses are available in the contact us section of website. We will start processing your order only after we have received payment. By placing an order on srkinnovations, you agree that you are buying for your business needs. If material is in stock or readily available, we dispatch in 1-3 workings business days. For special order or out of stock items delivery times are 2 weeks. If we are not able to fulfill your order then we will refund your entire amount within 15 business days. If order times exceed what we have committed to, we will contact you to determine if you want to execute the order with the new delivery time. We currently do not accept orders for international shipping on our website. If you are an international customer please email us your requirement at info@srkinnovations.com and we will determine whether we can fulfill your order or not.

Returns and Exchanges

We offer returns and exchanges only against manufacturing defects

Refund Policy

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.  To start a return, you can contact us at info@srkinnovations.com  Please note that returns will need to be sent to the following address: [110, New Dyneshwar Nagar, Manewada Road, Nagpur 440027].  Items sent back to us without first requesting a return will not be accepted. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be able to get refunded amount on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at info@srkinnovations.com

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain type of items cannot be returned, like custom products (such as special orders or personalized items). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.